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Key Information/Status & Uptime

Status & Uptime

Current system status snapshot and support paths for incident questions.

All Systems Operational

Check the dashboard and support page if requests fail.

Service Status

API
Operational
Webhooks
Operational
Dashboard
Operational
Authentication
Operational

Reliability Notes

  • Use the dashboard usage and logs pages to inspect failed requests.
  • Retry 429 and 5xx responses with exponential backoff.
  • Email support@citoapi.com with request IDs when a production workflow is blocked.

Recent Incidents

Elevated latency on EU endpoint

2026-01-10

Brief period of elevated latency affecting EU region. Resolved within 15 minutes.

Fortnite API data delay

2026-01-05

Fortnite match data delayed by ~2 minutes due to upstream provider issues.

Get Incident Notifications

If an integration is blocked, send the failing path, timestamp, and request ID to support.

Support

Programmatic Health Check

Check API status programmatically:

curl https://api.citoapi.com/api/v1/health

# Response:
{
  "status": "ok"
}