System Status
Current service snapshot and the fastest way to debug request failures.
No active incident posted
If your app is failing, use the checks below and contact support with request details.
Services
API
OperationalDashboard
OperationalAuthentication
OperationalBilling
OperationalWebhooks
OperationalDocs
OperationalProgrammatic Health Check
curl https://api.citoapi.com/api/v1/healthWhen a Request Fails
- Confirm your API key is being sent in the x-api-key header.
- Check dashboard usage and logs for 401, 403, 429, or 5xx responses.
- Retry 429 and 5xx responses with exponential backoff.
- Email support@citoapi.com with the endpoint path, timestamp, and request ID.